Frequently Asked Questions

Do you offer free shipping?

We offer free shipping Australia wide for orders $30 AUD and over. We do offer free shipping to other countries over a specific minimum spend. Please refer to our Shipping & Delivery page for further information.

My order is eligible for free shipping however I am still being charged?

Please ensure you select 'Update cart' in your shopping cart prior to checkout and this should reflect the correct shipping options at checkout.

What countries do you ship to?

We ship to Australia, New Zealand and United Kingdom. For further details refer to our Shipping & Delivery page.

What payments methods do you accept?

We accept AfterPay, ZipPay, PayPal, VISA and MasterCard.

Are your products cruelty free?

Of course! All Eckah makeup brushes and lashes are made from soft synthetic hairs so we can fully ensure none of our furry friends are harmed.

Where are your products made?

Our products are designed in Tasmania, Australia and manufactured in the Republic of China. During the designing process we work closely with our manufacturers to ensure that only high quality materials are used. All our products are distributed from Tasmania, Australia.

Do you have any store locations?

Eckah beauty products are currently only available online through our website.